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In order to make Deanna Sisman, Clinical Operations Manager II (COM), concerned with the above project on Hospital-Acquired Infections (HAIs), it was important to catch her attention in the right way and explain how crucial the project is. To do this, one has to seek the right people, carry out some form of research, and be able to explain the idea in the right manner. People from the COM provided some tips, and the project was adjusted in a way that made it better in accordance with their objectives and goals. This made it easier to come up with the best answer for all the people involved.
After considering the possible healthcare group, based on the study of Monegro et al. (2022), the position of Clinical Operational Manager (COM) was selected. Some of the functions of the COM include infection control, quality standards, medical practice, and even growth. In other words, the COM’s goals are the same as the goals of the planned project (Sreeramoju et al., 2020). This is because the COM can initiate the project and also provide feedback on the same project, which is why the problem of HAIs has to be solved.
Before the meeting, people were asked what measures and strategies the group has taken to minimize the bug count. This planning assisted in identifying some of the possible happenings that may occur and the questions to be made during the meeting (Hammerschmidt & Manser 2019). The Practicing Health Care Professional Meeting and the Project Approval Guide were also helpful because they provided some guidelines on how to conduct the meeting and possible issues that may arise.
An outline of the topic, a tentative program for the event, and the objectives of the conference were submitted prior to the meeting so that the meeting would be effective. The first word is part of a process that, if followed, results in good communication (Ellemers et al., 2020). It was also important to make sure that everyone understood the plan and to gain the COM’s attention. Interpersonal communication was used in the meeting for this purpose. Some time was spent explaining what HAls are, how the plan addresses evidence of what this means for patients, and how the organization functions (Indeed, 2021).
The concept of people skills was also applied during the meeting to ensure that everyone felt comfortable expressing themselves, especially with the COM. The talk aimed to elicit the COM’s input and ideas on the project as well as to show that it is a team project. The players were happy and eager, which helped them get their comments and do business.
During the COM meeting, several parts of the project plan were changed due to the discussions that were held. At that point, the COM could have a number of ideas about how to change the success measures, what other methods could be used, and how long it takes to make changes. How to engage other HCWs and how to align the project with the organization’s objectives and goals were also discussed (Ellemers et al., 2020). This implies that feedback is effective in the process and, when applied, can help improve the project.
I want to ask you how you are doing and if everything is okay. Hospital-acquired ailments were the main issue that I wanted to focus on for my final project. From the job description perspective, one can argue that the Clinical Operations Manager is supposed to manage medical practices, enhance the quality of service, and contain diseases. You are in the healthcare industry. This is because the goals of the project are to address the increasing menace of HAIs.
However, let me share more about the concept and the details of its implementation with you in a few minutes. I can say that the patient safety project goal, specific goals, and the organization’s speed improvements might be discussed at this meeting. The project is based on HAIs, and its objectives are to try to reduce the incidence of such diseases and educate people on the fact that hand hygiene is crucial. HAIs are dangerous as they threaten patients’ lives and are expensive to the hospitals that have to treat them. What is the implication of the project on the world? The work done in the project may be beneficial to the healthcare organizations in attaining their financial and patient safety objectives.
The COM proposed a topic for the project, which is Hospital Acquired Infections ( HAIs), which is a significant issue in the healthcare sector. These problem statements were made due to Hai’s impact on patient care and the cost associated with them. Some of the factors that can cause HAIs include poor immune systems, aggressive interventions, contaminated furniture and articles, and the development of drug-resistant microbes (Sartelli et al., 2020). Besides the goals for preventing and reducing safe and effective care, the plan also described HAIs as a significant problem.
The purpose of this study was to reduce the occurrence of HAIs in the building, as indicated below. For every one thousand patients days, the number of infections had to be reduced to demonstrate that the fight against infections was successful (Maki & Zervos, 2021). Another objective was in line with WHO’s recommendation of ensuring that at least 80% of the population wash their hands as they should. The one that attracted most of the attention was the one that was aimed at reducing the costs of HAIs. This is so because the overall aim of any business is to try and minimize the costs as much as possible.
It was also easy to comprehend the value proposition, and the sources that were used to support the arguments were up-to-date and credible, WHO guidelines endorsed such an approach to the problem of HAIs, the study of Dadi et al. (2021), and The Joint Commission’s requirements. According to the survey conducted by Gidey et al. (2023), HAIs will cost between $28 billion and $55 billion annually. This results in the loss of a lot of money to the patients, the various healthcare groups, and the society at large. Due to increased concerns about patient safety and to make the project more lucrative, the plan was premised on two concepts.
This was so because the COM had a point to make regarding the suggested success measures, and this had to be checked. Many people supported the COM’s proposal to reduce these measures so that they are more in line with the organization’s current data. A more specific organizational approach that can be used is the success factors, which are related to the organization’s databases (Zilembo, 2021). This way, the business can also avoid cases where the steps they’ve chosen don’t work or are not important. This is important to the COM because it will enable the COM to interpret and relate to what the data being presented means.
As pointed out by Abalkhail and Alslamah (2022), it also says that the action plan which is being proposed here requires the group to consider what steps they have so far taken to prevent and contain the illness. This idea should have been very important because the details of the project plan were altered in order to enhance the organization’s existing infection control measures. This change also fits what was done before and does not oppose it in any way. It also ensures that these changes will not be difficult to implement in the current practices, which in turn increases the chances of the staff to accept and adapt to them.
Several actions were taken because the COM wanted more information regarding the plan for the execution process. Now that there is a change in the plan, there are more details about the important tasks and project goals that need to be done. This change focuses everyone on the project, and it is more clarified, which is what the COM wants, and makes sure that there is a better plan and that someone is accountable for putting it into motion and reviewing it (Anand et al., 2022). Since the project is divided into several stages, it is possible to look at the factors that influenced the success of the entire project in general.
For getting all the possible measures on how to prevent HAIs, the idea of involving more people, including the patients, was very useful. Based on this feedback, it was noted that the project plan lacked a better approach to dealing with the stakeholders (Blot et al., 2022). Hence, this method ensures that the project incorporates the views of the experts and the patients so that there can be better ways of reducing HAIs in general.
The CDC’s National Healthcare Safety Network (NHSN) was also used to answer the COM’s question and ensure that the data was collected appropriately with respect to how the organization functions. Due to this, there is now a part of the project plan that ensures that the tools and methods used in data collection do not contravene the group’s rules, especially the CDC NHSN. This change ensures that the rules are followed and that one can easily establish a connection with other data-recording devices.
It is useful to refer to and compare the common methods of data collection of the organization, particularly the NHSN and CDC, as this makes it easier to follow the guidelines. This change also ensures that the project data collection conforms with the company’s normal process and is compatible with the available tools for data collection (Dudeck et al., n. d. ). This is in accordance with what the COM had to say about having to be right and following the rules. Because of this, the project and the manner in which the company manages its information are improved, and the products are more precise and beneficial.
This was the case because the project was directly aligned with the organization’s goals since the Clinical Operations Manager (COM) was the one who provided the green light to the project. It should be understood that the COM should control all medical activities and make rational decisions to enhance the level of care (Mukhopadhyay et al., 2021). Measures were taken in order to prevent infections and thus ensure that the project was relevant to significant issues in healthcare, which was the aim of the group.
The decision to contact the COM was not made in haste. Much attention has been paid to that in order to choose the right words. In this regard, they devoted a lot of effort to the preliminary analysis of how the group manages infections. Such elements as purpose, time, and expected outcome were well defined in the Health Care Professional Meetings and Project Approval Guide, ensuring a well-coordinated meeting (Habboush & Guzman, 2020). This was done in a very professional manner, which laid a good foundation for a good working relationship and let everyone know that they were there to battle against HAIs.
During the meeting, the people skills were employed to demonstrate how the project will be implemented in real life. The participants were able to share their ideas effectively since they listened to each other, obeyed the COM’s commands, and were encouraged to voice their opinions (Zingg et al., 2019). Since all of us contributed to the project, it was a problem that we all had. The causes of HAIs had to be eliminated or reduced in order to prevent harm to the patients and enhance the effectiveness of the organization. The parts of the plan that were presented to the COM included the impact of HAIs on the patients and the cost implications of the plan, which were explained well. All the components of the problem statement, the expected results, and the value proposition were aligned and coherent to ensure that safer and efficient health care was delivered.
The procedures for acquiring permission for the intended project show that it is necessary to hire the right professionals and that one needs to be polite. Defining goals more effectively, applying business approaches, establishing more effective deadlines, engaging all the participants, explaining the company’s policies, and understanding the roles and responsibilities are all significant in the delivery of a good project. This supports the notion that healthcare projects require liberty and teamwork.
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